Privacy policy

General information

Your privacy is of utmost importance to us and is one of our primary concerns, particularly in the context of urban real estate development projects, Oakville-Quartier Lambertois (”Oakville”).

We are committed to earning your trust by providing you with a thorough understanding of our professional services. This includes your interactions with our representatives, exploring our online services and requesting any information you may have regarding the Oakville project. We pay particular attention to your personal information, which includes any information that identifies you as an individual. This may include, but is not limited to, your name, postal address, location data, telephone number, email address, IP address or any other combination of information by which you can be identified.

Objectives of the Privacy Policy

In particular, the purpose of the Privacy Policy is to inform you about:

• The way in which we collect, store, process and communicate your personal information as well as the purposes for which it is used.
• The security measures in place to protect the confidentiality of your personal information.
• The individual responsible for personal information on this web page.

Collection and use of personal information

We collect only the personal information necessary for the following purposes and use it only in accordance with applicable law:

A) To provide the services you request: We use your personal information to respond to your inquiries, process your orders, provide you with information about our products and services, and provide you with a personalized experience.

B) To improve our services: We use your personal information to improve our products and services, to perform statistical analyses of user characteristics and behaviour and to conduct market research in order to better understand your needs and preferences.

C) Communicate with you: We may use your personal information to contact you regarding updates, important information or promotional offers relating to our products and services. You may choose not to receive these communications at any time.

D) To meet our legal obligations: We may need to disclose your personal information if required to do so by law or to protect our legal rights, your safety or the safety of others.

We may collect your personal information from the following sources:

• GA4 tools, login cookies and similar technologies.
• Our business partners or suppliers (Oakville is committed to ensuring that these third parties have obtained your prior consent to share your personal information).
• Government authorities;
• You have voluntarily provided us with your personal information to obtain a quote or for additional information, whether by email, telephone, in person or by subscribing to our newsletter.

Cookie management:

Cookies, web beacons and similar technologies (collectively “cookies”) are small data files sent from a web server to your computer, where they are stored by your browser on the hard disk. These cookies may contain information about your online preferences and will often contain a unique anonymous identifier to collect depersonalized data. By accessing our web page, you consent to the use of these cookies in accordance with our policy. Please note that you can revoke your consent at any time by adjusting your browser settings. However, deactivating certain cookies may affect the quality of your browsing experience.

Sharing your personal information

We will only share your personal information with third parties in the following circumstances:

• We may share your personal information with trusted partners who assist us in providing our services, provided that they agree to process such information in accordance with our guidelines and this Privacy Policy.
• To comply with our legal obligations. We may disclose your personal information if required to do so by law or if necessary to protect our legal rights, your safety or the safety of others.
• You have expressly consented to Oakville disclosing your personal information to a third party.
• When required by any successor to Oakville's business, whether by merger, business transfer or any other transaction.

Oakville wishes to advise you that any government entity to which your personal information is disclosed is subject to the Access to Information Act (Quebec).

Security of personal information

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, misuse or alteration. However, please note that no method of transmitting data over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

Retention of personal information

We retain your personal information for as long as necessary to fulfill the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes

This policy may be modified in order to serve you better or to take into account changes in technology, applicable law or regulations. If this is the case, we will indicate the last update date at the top of this page. You are therefore invited to consult this policy on a regular basis in order to remain informed about the processing of your personal information.

Exclusions

Our web page may contain hyperlinks to other sites, services or other applications. In such cases, Oakville has no control over the privacy practices of these third-party sites. As a result, any personal information you provide on these sites is not covered by our Privacy Policy. Instead, it is governed by the privacy policy of the applicable third-party site and it is your responsibility to review those policies to protect your personal information. We do not verify the content of these sites, and we accept no responsibility for their content or privacy policies. We therefore recommend that you carefully read the privacy policies of any third-party services you access.

Your rights to access and correct your personal information

You have fundamental rights with respect to your personal information:

• The right to access your personal information and to know its source.
• The right to rectify inaccurate personal information.
• The right to request a copy of your personal information.
• The right to withdraw consent previously given for the processing of your personal information, as the context requires.

Processing and refusal of requests

If you would like to know more about our management of personal information, file a complaint or submit a request for access or rectification of your data, please contact our Privacy Officer at the following coordinates:

• Name
• Address
• Email

Oakville reserves the right to charge a reasonable fee for transcribing, reproducing or transmitting your personal information upon request by notifying you in advance of the fees associated with your request.

Oakville may refuse your request for the following reasons:

• Oakville has a legitimate and serious interest in refusing the request.
• Oakville is legally required to retain your information.
• The disclosure of the information could seriously harm a third party.
• Communication in a structured and commonly used technological format presents serious practical difficulties.
• Oakville cannot verify the applicant's identity or ability to act on your behalf.
• The disclosure of information could have an impact on legal proceedings in which you or Oakville are involved.

Any response to your request from Oakville will be provided in writing. In the event of a refusal, the reasons for such refusal and the remedies available to contest the decision will be included in the response.

If you are a person with a disability, Oakville will make reasonable accommodations upon request to enable you to exercise your rights under this policy.